01 · Challenge
Operations ran on spreadsheets and email threads. Every handover was manual, and reporting was reconstructed by hand at month end.
Northgate (demo) · Custom Software · Automation · Design · 2026
An internal platform replacing forty spreadsheets
Sample case study. Replace with real client work: an operations platform that turned manual coordination into a monitored, automated workflow.
Services
- Custom Software
- Automation
- Design
Technology
- TypeScript
- Postgres
- Workflow engine
- REST + webhooks
02 · Strategy
We mapped the true process end to end, isolated the five highest-cost manual steps, and designed a platform around those before touching anything else.
03 · Creative
A restrained product identity and dense-but-calm interface language designed for people who live in the tool for eight hours a day.
04 · Build
A role-based web application with automated task routing, integrations into existing finance and CRM systems, and real-time reporting.
05 · Implementation
Piloted with one team, instrumented heavily, then rolled out region by region with in-app guidance and runbooks.
Results
Placeholder metrics. Real figures are published only once verified with the client.
Demo metric
Manual steps removed
Demo metric
Reporting time
Demo metric
Adoption
Gallery
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Have Something Worth Building?
Tell us where you want to be in twelve months. We will tell you what it takes — media, creative, product and the systems underneath.